Privacy
Account Deletion Policy
Effective 19 September 2026. How to delete your MUNARISH Academy account, what is deleted, and what the law requires us to keep. It applies to portal accounts (parents, pupils and staff), shop accounts, and accounts used to sign in to the Munarish Phonics app.
In short
- Ask from the portal (Privacy & your data → Delete my account) or with the form on this page. You don't need to sign in or install anything.
- We confirm the request by email straight away, and complete it within 30 days.
- Your name, contact details, password and profile are deleted. Tax records and exam results are kept, and the results no longer carry your name.
Ask for your account to be deleted
Or email munarishedu@gmail.com from the address on your account.
What is deleted
- Your name, email address, phone number, home address, date of birth, photo and profile details.
- Your password and two-factor sign-in, so the account can never be used again. You are signed out on every device.
- Your notifications, and the website enquiries and help-desk contact details filed under your email address.
- Access to the Munarish Phonics app through the Academy.
- Lesson recordings and transcripts are already deleted on a short schedule (180 days and 14 days). See the Privacy Policy.
What is kept, and why
| Kept | Why | For how long |
|---|---|---|
| Fee invoices, receipts, shop orders and tax invoices | GST and income-tax law require us to keep them | At least 72 months after the due date of the annual GST return for that year |
| Attendance, marks and report cards, without your name | So class records and totals stay correct. Nobody can tell whose they were. | For as long as the class records are kept |
| The security and audit log | To investigate misuse and answer legal questions | 7 years |
| A note that you asked, and when we answered | To show we handled your request as the law requires | 7 years, with your email address |
| Backups made before the deletion | They cannot be edited. They are encrypted and replaced by newer backups. | Up to 14 days |
What happens after you ask
- We email you straight away to confirm we have your request. If you did not ask, reply to that email and we will cancel it.
- The Academy office reviews it, normally within a few days and always within 30. We may contact you first if something needs settling, such as an unpaid fee.
- We delete your account and email you to say it is done. If there is a legal reason we cannot delete something, we email you that reason instead, with how to complain.
Children's accounts
A parent or guardian can ask for their child's account to be deleted. Write to us from the email address on the parent's account, or ask the office in person. A pupil under 18 can ask too, and we will confirm with their parent before deleting.
Questions and complaints
Contact our Grievance Officer, Nalina Balasundaram (Proprietor), at munarishedu@gmail.com or +91-7305361509. If you are not satisfied with our answer, you may complain to the Data Protection Board of India. The Privacy Policy explains everything else we do with personal data.